At Protogramma Informatics, we’re ushering in a new era of digital management with BizBot — a smart, customizable AI copilot that connects to your systems (ERP, CRM, call centers, and more) and returns instant, accurate answers without digging through reports, printouts, or folders.

What is BizBot

BizBot is a custom AI bot that:

• pulls information from multiple sources (ERP/CRM, call centers, documents, web links, videos),
• understands natural language questions (multilingual),
• responds in seconds with the data you need,
• works inside tools you already use (Microsoft Teams, web portal, mobile, ChatGPT/Copilot) or embedded in Protogramma apps.

Why now

Teams spend too much time locating information across reports, exports, emails, and systems. BizBot unifies information and turns it into “ask → get answer.” This:

• reduces search time,
• minimizes errors from manual exports/copy-paste,
• accelerates decision-making.

Integrations and technology

BizBot connects flexibly with:

• databases like Microsoft SQL, MySQL, Oracle,
• ERP/CRM systems you already use,
• call centers for call/cost insights,
• company documents, intranet pages, and videos.
  With multilingual support, your teams interact in their preferred language.

Real-world use cases

• Sales: “Show me the 10 largest overdue receivables and their aging.”
• Warehouse/Logistics: “Which products had stockouts last week?”
• Support: “Bring the ticket history for client X and the related SLA.”
• Finance: “Compare current month revenue vs. bad debt against last month.”
• Call center: “How many calls did we miss yesterday and at what peak hours?”
• Knowledge/Docs: “Find the latest quote and attachments for client X.”

Business benefits

• Instant access to information: natural language questions, answers in seconds.
• Higher productivity: less time on searches and reporting, more on high-value work.
• Better decisions: unified, up-to-date data in one place.
• Cost reduction: fewer printouts and manual processes.
• Adaptability: tailored by role, department, language, and system.

Where BizBot “lives”

• Microsoft Teams as a bot your teams can chat with daily.
• Web portal or mobile app for anywhere access.
• Integration with ChatGPT/Copilot for advanced workflows.
• Native embedding in Protogramma Informatics applications.

From “reporting” to “conversation”

Instead of creating, sending, and reading reports, your teams simply ask BizBot “what,” “how much,” “when,” “why.” Information comes to you — not the other way around.

Get started in 3 steps

1. Use case discovery: we gather your most frequent questions.
2. Connect your sources: ERP/CRM, call center, documents, databases.
3. Live demo in your environment: Q&A flows with real scenarios.

Want to see BizBot in action? Contact us for a short, tailored presentation using your data and needs.

Boost your organization’s productivity and decision speed. With BizBot, information becomes a conversation — and conversations drive outcomes.